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Canada Vet Care - Hidden charges

Hidden charges beware Product was fine, however there was no upfront statement of possible extra charges due to shipping. Staff were uncaring in the process. Fine print should have been stated on ordering process rather than elsewhere. Company has no concern about consumer's rights.
#1323284
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I have ordered from Canada.vet.com for several years and never have a problem. Yes, it takes several weeks to receive order; just order ahead of when you will need. I don't think an animal should have to have a yearly blood test to receive heart worm meds. If doses are...
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5.0
I liked
  • Paying with paypal
#1316559
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On June 21 I ordered Nextguard Spectra. I wanted a six month supply, so based on the picture (which shows three chews per box, I ordered 2 boxes. What I received was two boxes with a single chew. called r customer service and spent 18 MINUTES waiting while she tried to...
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1.7
I didn't like
  • Customer service
  • Shady pricing
  • Unable to solve problems
#1300418
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Canada Vet Care - So far so good

I’ve ordered toys from this website once a couple years ago for revolution for two dogs and a cat and this year I ordered for two dogs and everything came in a reasonable amount of time pricing was good I don’t have anything bad to say about it
4.0
Details
Advertised vs Delivered
Diversity of Products or Services
Price Affordability
Product or Service Quality
Value for money
Website
#1299223
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Don't order from Canada Vet (which isn't really in Canada...be aware of that) if you're needing your product right away. At the least, if you're lucky, you'll wait around 2 weeks. But you'll likely wait a month or more. I called about an order today that I placed on...
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3.6
Forest Glen, Queensland
I liked
  • Paying with paypal
I didn't like
  • Slow delivery
#1246046
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Ordered Heartguard on January 8, 2018 and received a confirmation e-mail that the product was shipped on January 9th. Here it is February 3rd and no product!!! I called last weekend and was first shocked to find out that the product was allegedly shipped from freakin'...
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1.0
I didn't like
  • Take too long
  • Order processing
  • Customer service
#1182250
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I ordered Nexgard Chewables for extra large dog on Jan-4-18 and today Jan-27-18. I still have not receive the med. I called in twice. The first time with in 7 days of the order. Canada VetExpress told me that it will be arrived within three days or no later by the end...
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I didn't like
  • Poor customer service
  • Order processing
  • Take too long
#1177503
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I've relied on CanadaVet for as long I can remember. I learned the oddities of getting meds from Canada when you could still mail-order HUMAN drugs from there (NOT from CanadaVet, duh). The meds came from Turkey, Italy, you name it. It freaked me out at first, but...
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#1163542
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Canada Vet Care - Prescription

I called to ask how to get the prescription to them and was told they don't need it because "we are in the UK and get it over the counter so we don't need it." What? So, not Canada, and then I read here....not Australia either??? How about Not this company....
1.0
Details
Customer service
Location
Staff
#1145270
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I had ordered heartguard from Canadavet.com before i started reading the reviews and I was honestly expecting to never see the meds and when I did get them they would be expired. I had no problem with them. the meds were well within date I bought them July 2017 and...
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5.0
#1081050
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