Canada Vet Care Complaints and Reviews

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Canada Vet Care
Main address: P O Box 43503 Alberni St. R P O V6G 3C7 Vancouver B.C.
1 800 982 1308, 1 800 982 1348 ,
  • 8 complaints
  • $566 claimed losses
  • $71 average
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  • Jul 22
  • Pet Medicine
  • Washington, Texas
  • Heartgard Plus
  • 192

I spent $154.40 on Heartgard plus and will not use a product from China especially after reading other reviews. was sent from Singapore. Oh, has some BS photocopied paper that says Australia continues to be free of some transmittable diseases WHICH HAS NOTHING TO DO WITH THESE FAKE ANIMAL DRUGS, A TOTAL ***, THESE PEOPLE ARE CROOKS. i HOPE THEY ARE HAPPY WITH MY $154.40 BECAUSE THEY WILL... Read more

Was this review helpful? 0 2


  • Aug 22, 2013
  • Pet Medicine
  • Honolulu, Hawaii
  • Comfortis
  • 168

I ordered comfortis for my dog that was guaranteed on their website to be from the manufacturer or wholesaler (I assumed this meant in Canada)-WRONG!- nowhere on the site did it state that their meds would come from Singapore. It also guaranteed that the meds would have a 1 yr exp date-WRONG- it expired in 7mos, so the last tabs would be bad by the time I needed to use them. I emailed customer... Read more

Was this review helpful? 3 0


  • Jun 29, 2013
  • Pet Medicine
  • Pleasanton, California
  • Pet Meds
  • 1
  • 1
  • 156

Anyone wanting to comment about this companies policy of sending pet meds from OFFSHORE, my having rec'd ours from SINGAPORE, from all places, although the product is supposedly made in the U.S. and does not even ship from Canada or the U.S.; well if you bring that to people's attention on their Facebook page on ANY user that you may have :-), they will shortly REMOVE your ability to COMMENT.... Read more

Was this review helpful? 4 4


  • May 13, 2013
  • Pet Stores
  • New Orleans, Louisiana
  • Revolution For Cats
  • 1
  • 1
  • 178

I ordered $117.60 worth of Revolution for cats; recd order; package was from SINGAPORE; IF there is any real product in the tubes, it is miniscule; I dosed 4 cats on 5/5/12, today is 5/13/12 & they are covered with fleas!!!!! I thought something was wrong when the cats didn't react to the application & there was no nasty smell. Revolution is the only thing that works well for me. I've... Read more

Was this review helpful? 6 0


  • May 08, 2013
  • Pet Medicine
  • Sacramento, California
  • Pet Meds
  • 115

These people do not know about customer service. When you e mail them or call you always get a new person with a different response. They don't even understand the english language. They are not out of Canada but India. The product takes 14 business days to reach you and it is often expired. Do yourself a favor and don't order from them; I have now had to dispute the charge on my credit card... Read more

Was this review helpful? 2 1


  • Apr 09, 2013
  • Pet Medicine
  • Montgomery, Alabama
  • Revolution For Cats
  • 94

Do not believe the testimonials on their website about quick delivery. Their service is not quick. I am still waiting for my product. After waiting for my product I spoke to customer service. The woman assured me it would only take 7-10 business days for my order to arrive and we were already at that point. Still waiting... Use another company and certainly don't order something that your pet... Read more

Was this review helpful? 0 0


  • Mar 14, 2013
  • Pet Medicine
  • Los Angeles, California
  • Pet Meds
  • 71

Ordered something, canceled it the same day. Said refund would take 3 days. It's been fourteen. My recommendation--place a fraud report with the bank as soon as possible. They will refund your money faster that way and the company will be reported for the fraud that it is. Supervisor's name over there is Leo Anderson. I say flood his inbox or leave messages for him to call back. Don't waste... Read more

Was this review helpful? 0 0


  • Mar 29, 2011
  • Pet Medicine
  • Washington, District Of Columbia
  • Frontline
  • 4
  • 4
  • 302

Bought some Frontline on 2/17/2011, and today is 3/29/2011, still no product or explanation as to why it takes 1.5 months to deliver something. Representative wouldn't honor the agreement in the confirmation email stating that if product wasn't received within 21 business days I would be refunded. Rather, representative decided it better to argue with me over what the actual day count was and... Read more

Was this review helpful? 6 4
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